FAQs

How long do the nails last?

With adhesive tabs: 5–7 days.
With nail glue: 3-4 weeks depending on application and daily activities.
All sets are reusable when removed properly and handled with care.

How do I know my size?

Please refer to our sizing guide in the listing photos. If you’re unsure, message us before ordering and we’ll help you find the best fit. Accurate sizing is the buyer’s responsibility.

Can I request a custom design?

Yes. We love creating custom sets. Send us your ideas or inspiration photos and we’ll confirm feasibility and pricing before production.

What’s included in my order?

Each set includes:
• 10 handmade nails in your selected size
• Adhesive tabs
• Nail glue
• Nail file
• Cuticle stick
• Alcohol prep pad

We use high-quality, non-toxic materials and gel products cured under UV/LED light for durability and safety.

How long will it take to ship my order?

All sets are handmade and made-to-order.

  • Production time: 7–10 days (including weekends and holidays)

  • U.S. shipping: 10–12 business days after dispatch

  • International shipping: 7–14 business days depending on destination and customs

Tracking will be provided once your order ships.

Can I change or cancel my order?

Orders can only be modified or canceled within 12 hours of purchase. After that, production may have already started and changes cannot be guaranteed.

Do you accept returns or exchanges?

Due to the custom nature of our nails, we do not accept returns or exchanges. Please ensure your size is correct before ordering. If there is a problem with your order, contact us within 48 hours of delivery with photos.

What type of payments do you accept?

We accept Visa, Mastercard as well as Paypal.

When will my card be charged?

Just after your order has been successfully placed.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

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